I’ve done a little bit of everything.

My experience spans across methodologies and industries. Being industry and methodology agnostic fuels my insatiable curiosity and builds my understanding of universal CX and UX truths.

  • Interviewing investors about their 401k rollover behaviors

  • Field research on a women’s organization in rural Australia

  • Conducting surveys on how customers interact with their electricity provider

  • Concept testing a smart dollhouse with preschoolers

  • Usability testing IVR systems in a driving simulator

  • Testing the purchase, fitting, and unboxing experiences for a innovative bra design

  • Interviewing early adopters on their dating app usage

  • Surveying users about their camera access preferences for a mobile banking app's check deposit experience

  • Synthesizing navigation and wayfinding research across an organization and its sites

Capabilities

  • 1:1 Interviews

    Focus Groups

    Usability Testing

    Personas & Journeys

    Exploratory Research

    Research in an Agile framework

    Concept Testing

    GenAI Research tools

  • Figma

    Illustrator

    Qualtrics

    Usertesting.com

    Maze

    UserZoom

    Optimal Workshop

    Survey Monkey

  • Financial Services

    Apparel

    Automotive

    Utilities

    Mobile Apps

    Electronics

Check out my resume.

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